PRIVACY POLICY

We do everything we can to make you feel safe with us and we declare that we have taken all appropriate technical and organisational measures to secure your personal data. Your personal data is encrypted on our servers.

Operator


The controller of personal data according to § 5 letter o) of Act No. 18/2018 Coll. on the protection of personal data as amended by later regulations (hereinafter referred to as "the Act") is Smartweb s.r.o. ID No.: 36805483 with its registered office at Stummerova 54, 95501 Topoľčany Slovensko (hereinafter referred to as "the controller").


The contact details of the controller are:
address: Stummerova 54, 95501 Topoľčany Slovensko
email: info@smartweb.sk

What types of personal data do we collect and why we need them

Requests, 
price quotes, and inquiries from web forms

  • First name and surname
  • Phone number
  • E-mail

Newsletter

  • E-mail

What types of personal data do we collect and why we need them (applies to e-commerce)

Login
to the website

  • E-mail
  • Password

Registration
and purchase on the website

  • Name and surname
  • Delivery address
  • Phone number
  • E-mail

Billing
and economic details

  • Business name
  • Billing address
  • ID NUMBER
  • VAT
  • VAT ID

Newsletter

You can subscribe to the newsletter by providing your personal data and thereby consenting to its processing for these marketing purposes (information about promotions, news, sales or competitions). You can request to unsubscribe from the newsletter at any time by sending an email.

Transfer of data to third countries

The operator does not intend to transfer the personal data to a third country (non-EU country) or to an international organisation.

Personal data security

In order to protect your personal data with us, we have implemented appropriate technical, security and organisational measures in accordance with the requirements and regulations of the applicable legislation. All your personal data in electronic form is stored on secure data servers.

How long we keep your personal data

We retain your personal data for as long as necessary to exercise the rights and obligations arising from the contractual relationship between us and to assert claims arising from that contractual relationship.

We must retain personal data that is necessary for the fulfilment of all our obligations under statutory regulation for the period of time specified by the relevant legislation, regardless of any consent you may have given. For tax and accounting documents, this period is generally 10 years.

In the case of marketing activities or in other cases for which you have given us your consent, we keep your data until your consent is withdrawn.

Your rights

You have a number of rights in relation to data protection that you can exercise: - the right to withdraw your consent to the processing of your personal data at any time

  • the right to complete or correct personal data
  • the right of access to data
  • the right to delete personal data
  • the right to restriction of processing
  • the right to raise an objection
  • the right to lodge a complaint
  • the right to transfer data


The right to complete or correct personal data

If your details are incorrect, you can edit them directly in your user account settings or you can contact us directly at info@smartweb.sk and ask us to correct and complete them.

The right of access to data

You have the right to ask us for an overview of the data we process about you, for what purpose, to whom we provide it, and how long we will keep it, by emailing us at info@smartweb.sk.

The right to delete personal data

You have the right to ask us to delete your personal data that we process, provided that the following conditions are met and that this does not affect data that we are required by law to keep (e.g. invoices):

  • the personal data are no longer necessary for the purposes for which they were collected and processed
  • you withdraw your consent on the basis of which the personal data was processed and there is no other legal basis for the processing of the personal data
  • personal data have been unlawfully processed
  • the reason for deletion is the fulfilment of an obligation under a law, a special regulation or an international treaty
  • this is personal data of a person under the age of 16


The right to restriction of processing

  • You have the right to ask us to restrict the processing of your personal data in the following cases:
  • you object to the accuracy of the personal data until the accuracy of the personal data has been verified
  • the processing of your personal data is unlawful
  • we no longer need your personal data for the purpose of processing, but you need it for the establishment, exercise or defence of your legal claims
  • you object under the previous point to the processing of your personal data


The right to raise an objection

You have the right to object to the processing of your personal data on grounds relating to your particular situation, which is carried out on the basis of our legitimate interest, including profiling based on these provisions. You also have the right to object to the processing of your personal data for the purpose of direct marketing.

The right to lodge a complaint

You have the right to lodge a complaint with the Data Protection Authority if you believe that your personal data has been processed in breach of applicable data protection legislation. Contact details can be found here https://dataprotection.gov.sk/en/.

Cookies

In order to ensure the proper functioning of this website, we sometimes store small data files, called cookies, on your device. This is common practice for most large websites.

What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you browse it. With this file, the website retains information about your actions and preferences (such as email, language, filtering, sorting, searching, shopping) for a certain period of time so that you do not have to enter them again the next time you visit the site or browse its individual pages.

How do we use cookies?

These websites use cookies to remember logins, products placed in the shopping cart, to better tailor advertisements to the interests of visitors, for the necessary functionality of the websites and for statistical data about the visit to the website.

How to control cookies

You can control or delete cookies at your discretion - see wikipedia.org for details. You can delete all cookies stored on your computer, and you can set most browsers to prevent them from being stored. However, if you do this, you may have to manually adjust some settings each time you visit the website and some services and features may not work.

How to refuse the use of cookies

The use of cookies can be set using your internet browser. Most browsers automatically accept cookies from the initial setting.

Analytical Cookies

This website uses Google Analytics, a service provided by Google, Inc. ("Google"). Google Analytics uses cookies.


Google Analytics is augmented by related advertising features provided by Google, namely:
- Google Ad Network Impressions reports,
- remarketing (displaying ads on the content network based on product impressions),
- enhanced demographic reporting (reporting of anonymous demographic data).

For more information on privacy, please see herehttps://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008&sjid=3691979991682203945-EU, to refuse these cookies you can install a software add-on available here https://tools.google.com/dlpage/gaoptout.

Smartweb logo

Company details

Smartweb s.r.o.
Stummerova 54
955 01 Topoľčany
Slovakia

Company ID: 36 805 483 
VAT number: SK2022412348